Privacy Policy

We Buy Any Bus
Office Suite 5, Whitehall Road West, Gomersal, Kirklees, West Yorkshire, BD19 4BJ
Email: info@webuyanybus.com

Company registration number: [add company number here]
Legal status: [limited company / sole trader / partnership – confirm and add here]

We Buy Any Bus (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect through this website, how we use it, and what rights you have over it, in line with UK data protection law (the UK GDPR and the Data Protection Act 2018).

1. Who we are

We Buy Any Bus is the data controller for the personal information described in this policy. If you have any questions, contact us at info@webuyanybus.com or write to us at the address above.

2. What information we collect

We collect the following information when you use our vehicle valuation and purchase service:

Vehicle information: your vehicle’s registration number, and the make, model, condition, mileage and other details you provide about it.
Contact details: your name, email address, phone number and, where relevant, your address.
Photos: any photos of your vehicle you choose to upload through our valuation request form.
Payment details: [confirm exactly what payment/bank information is collected, e.g. bank account and sort code, and how – this needs describing accurately], so we can pay you for your vehicle.
Technical information: standard website usage data (such as pages visited and browser type) collected through cookies – see Section 6 below.

3. How we use your information

We use your information to:

look up basic details about your vehicle from its registration number, using a third-party vehicle data provider;
provide you with an Estimated Valuation and, once you’ve given us more details, a Final Offer;
arrange collection of your vehicle and pay you for it if you accept our offer;
communicate with you about your valuation or sale;
meet our legal and regulatory obligations (for example, keeping records of vehicle purchases); and
improve our website and service.

4. Our legal basis for processing your information

Performance of a contract: to provide the valuation and purchase service you’ve asked for.
Legitimate interests: to improve our website and service, and to keep appropriate business records, in a way that doesn’t override your rights.
Consent: where you’ve agreed to receive marketing communications from us, or for non-essential cookies (see Section 6). You can withdraw this consent at any time.
Legal obligation: where we need to keep or share information to comply with the law.

5. Who we share your information with

Vehicle data providers: we use a third-party vehicle data lookup service to retrieve details about your vehicle from its registration number.
DVLA: to record the change of registered keeper once we’ve purchased your vehicle.
Service providers: [list any other providers you use – e.g. payment processor, email/form provider, collection/transport partners].

We do not sell your personal information to third parties.

6. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how the site is used. You can choose which cookies to accept when you first visit the site, and you can change your preferences at any time through your browser settings.

[List the specific cookies/analytics tools actually used on the site here, e.g. Google Analytics, and link to how to manage them]

7. How long we keep your information

We keep your information for as long as necessary to provide our service and meet our legal obligations. [confirm specific retention periods, e.g. “financial records are kept for 6 years in line with HMRC requirements”]. If your valuation doesn’t result in a sale, we will delete your personal information after [insert period, e.g. 12 months] unless you’ve asked us to keep it or the law requires otherwise.

8. Your rights

Under UK data protection law, you have the right to:

ask for a copy of the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your information, in certain circumstances;
object to or restrict how we use your information;
ask for your information to be moved to another organisation (data portability); and
withdraw consent at any time, where we’re relying on consent.

To exercise any of these rights, contact us at info@webuyanybus.com. If you’re not happy with how we’ve handled your information, you can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Keeping your information secure

We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss or misuse.

10. Children’s privacy

Our service is intended for adults selling a vehicle and is not directed at children. We do not knowingly collect personal information from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

12. Contact us